According to a study by Tech Pro Research Institute, 72% of companies let their employees use their own devices (BYOD phenomenon for Bring Your Own Devices) to do their job. These may be phones, laptops, more rarely desktop PCs, or a combination of all three. But what happens if the employee breaks his equipment, or is stolen, on his way to or from his workplace, or directly to his office? How to recover donate that were in the device, and who belong to the company?
CYOD, for Chose Your Own Device, that is to say the method of offering employees to choose their professional equipment in a catalog of the company-and possibly also to use it for personal use – has many advantages. If the laptop or smartphone has a problem, they can be replaced within hours, it is the company that takes care of everything. Services and assistance are more appropriate, there may be international coverage in case of traveling abroad, etc.
Easier to manage and more sustainable
Similarly, if you need to replace an aging personal device used within the company, and the model is no longer available for sale, acquiring another model may cause compatibility problems with the existing fleet. On the other hand, the devices offered by the DSI are guaranteed to have longer support for support (availability of equipment, spare parts or support by the manufacturer).
Moreover CYOD makes it possible to better apprehend the problems of administration and management of access rights. A more homogeneous workstation park is therefore much easier to manage. The associated costs are also optimized: installation, maintenance, updating … And the software provided in the form of services (SaaS) and on-site applications allow employees to work with solutions that are proven and validated by the company. Moving employees can also use a virtualized client workstation through bundles such as Dell EMC PowerEdge, VxRail or VMware Horizon, and desktop options as a service.
Benefits on both sides
As part of a fleet of workstations that includes a CYOD strategy, Mobile Device Management (MDM) solutions enable organizations to easily manage their hardware, virtually in real time. In 2018 these tools are now mature, and supported by the largest publishers, proof that this is really a bottom-line trend, IBM for example has acquired Fiberlink, and VMware from Air Watch. But beyond the MDM, “the real challenge facing companies is to implement a dynamic device management, and aggregate information to have a precise cost per user via bricks Telecom Expense Management and of Enterprise Mobile Information Management “, explains Cédric Dervaux, Head of Mobility and Interactivity at CSC.
The advantage of insurance is not only on the side of employees, but also the company, which can rent “packages” including equipment and services. An all-in-one solution combining the rental of a smartphone, tablet or laptop and the corresponding services (insurance, configuration, centralized management and helpdesk for employees), with the choice between several tariff plans depending on the device chosen and the type of collaborator targeted.
Service side we can find a helpdesk, a security solution, insurance, warranty and repair of the device. And the management of all these devices is supported from a centralized platform. Additional communication and collaboration tools, applications and mobile connectivity can also complement the package, depending on the needs of the business and the service provider chosen.